What is the best method of contact for support?

You can feel free to email [email protected] with any questions, comments, or memes. You can expect a reply within 72 hours assuming things are alright in the world.

 

Do you currently have a return policy?

Despite the impermanent nature of our existence, all sales are final. 

 

How do I wear your shirts?

Each shirt is carefully marked with a small "THIS SIDE IN" sign to avoid any confusion. The tag should be facing in and touching your back, just below the nape of your neck.

That said, we're open to creativity.

 

How long does it take you to process an order before it is shipped?

All orders are shipped via USPS domestically. Please allow 7 to 10 business days for order processing. We are not responsible for any lost, stolen, or damaged shipments.

 

Do you handle international orders?

International orders can email [email protected]. Assuming Cast is active on social media, you can contact him at @totallynotcast with the destination city, country and zip-code for an exact calculation. 

International rates may vary depending on size and weight and may be subject to duties and taxes that the customer is responsible for paying.

 

What is Illo?

A great question! Illo is probably best described as a blend between a record label and a holding company with ventures in arts administration, design, and event production.